DocCatalyst, Inc. ("DocCatalyst," "we," "us," or "our") operates a healthcare job placement platform. This Privacy Policy explains how we collect, use, share, and protect information when you use our services.
1. Information We Collect
Information You Provide
- Account Information: Name, email, phone number, company name, professional credentials, business address, and other registration details
- Candidate Information: All information necessary to evaluate and present candidates for healthcare positions, including but not limited to:
- Contact details and personal identifiers
- NPI numbers and other professional identification numbers
- Professional qualifications, licenses, and certifications
- Education, training, and specialties
- Work history and experience
- Availability, preferences, and desired compensation
- CVs, resumes, references, and supporting documentation
- Any other information typically included in healthcare recruiting profiles
- Presentation Content: All information submitted through our presentation builder and candidate submission tools
- Payment Information: Tax ID, W-9 information, banking details, and other information necessary for commission payments and tax reporting
- Communications: Messages sent through our platform messenger, comments, feedback, and any other communications with DocCatalyst or about candidates and opportunities
- Additional Information: Any other information you choose to provide or that is necessary to facilitate healthcare placements and operate our recruiting platform
Information We Collect Automatically
- Usage Data: How you interact with our platform, features used, searches performed, profiles viewed, and other activity data
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: We use cookies and similar technologies for functionality, analytics, and to improve our services. We use Google Analytics to analyze platform usage. Google Analytics uses cookies to collect and process data. You can learn about Google's practices at www.google.com/policies/privacy/partners/
This automatically collected information may be shared with third-party service providers for usage tracking, building user profiles, and providing marketing services. This includes analytics providers, advertising platforms, and marketing technology partners.
2. How We Use Your Information
We use collected information to:
- Operate, improve, and develop our platform and services
- Process name clears and job placements
- Create and maintain recruiting profiles and candidate databases
- Analyze usage patterns and optimize user experience
- Develop new products, features, and services
- Form strategic partnerships to enhance recruiting opportunities
- Send payment and tax documentation
- Communicate about opportunities, updates, and platform features
- Market our services and those of our partners (with your consent where required)
- Conduct research and analytics to improve recruitment outcomes
- Build aggregated insights about the healthcare recruiting market
- Comply with legal obligations
- Protect against fraud and unauthorized use
- Any other purpose disclosed to you at the time of collection or with your consent
3. How We Share Information
We share information with:
- Other Platform Users: Employers see candidate information you submit; Referral Partners see job posting details
- Service Providers: Payment processors, email services, analytics providers, CRM systems, and other third parties who help us operate
- For Legal Reasons: When required by law or to protect rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition
- With Consent: When you direct us to share information
We do NOT sell your personal information.
4. Marketing and Communications
- By creating an account, you agree to receive emails about our services and recruiting opportunities
- You can opt out of marketing emails at any time via the unsubscribe link
- We will always send transactional emails about your account and placements
5. Data Security
We implement reasonable security measures to protect your information. However, no system is completely secure. You're responsible for keeping your account credentials confidential.
6. Data Retention
We retain information as long as necessary to provide services and comply with legal obligations, including tax reporting requirements. You may request deletion of your account, though we may retain certain information as required by law.
7. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your information (subject to legal requirements)
- Opt out of certain uses
- Port your data to another service
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights including:
- Right to know what personal information we collect, use, and share
- Right to delete personal information (with exceptions)
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
To exercise these rights, contact us at privacy@doccatalyst.com.
Other State Rights
Residents of Colorado, Connecticut, Utah, and Virginia have similar rights under their state privacy laws. Contact us to exercise your rights.
8. Cookies and Tracking
We use essential cookies for platform functionality and analytics cookies to understand usage. For the best experience, we recommend accepting all cookies. You can control cookies through your browser settings, though disabling cookies may prevent key platform features from working correctly. We do not currently respond to Do Not Track browser signals.
9. Third-Party Links
Our platform may contain links to third-party websites. We're not responsible for their privacy practices.
10. Children's Privacy
Our services are not intended for anyone under 18. We don't knowingly collect information from children.
11. International Users
If you're accessing our services from outside the United States, your information will be transferred to and processed in the United States.
12. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
13. Contact Us
For privacy questions or to exercise your rights:
Your Acceptance: By using DocCatalyst, you agree to this Privacy Policy. If you disagree, please don't use our services.